As a landlord and a home renovator, I have ample exposure to the operating behaviours of diverse skilled trades. Factory Direct Appliance Service Technicians posses a rare balance of skill, problem solving and customer service.

Mark Johnson ,

Hi Merv,
Just want to thank you again for your stellar work yesterday on my stinky refrigerator. This morning for the first time in weeks I awoke to a house that smelled fresh thanks to the removal and cleaning of whatever it was in the drip pan.

Barbara Logan,

These guys were quick, knew what they were doing and wasn’t trying to hose me. They came in fixed the problem and explained exactly what was wrong. The way you work, i wish you guys had an electrical division to help with my kitchen remodel.

Tony Dawson,

I just wanted to take a moment to formally thank you and your team. With 4 kids and 2 dogs running you down, having the fridge break down right before the weekend could have been a real disaster. But thanks to your quick response, I am back up and running without having to throw out all my frozen food.

Diane Francis,